Vacancies: Tourism Advisor

Tripathon is an international online tourism company looking for Tourism Advisors/Operations Specialists/Call Center Agents with excellent English and Armenian (43 hours per week) in company’s following branch:

Yerevan Office – Armenia

Job Description:

• Get familiarized with Tripathon Travel booking system

• Get familiarized with suppliers’ systems

• Help agencies with technical use of system

• Assist agencies with their daily requests (online and offline)

• Monitor the system for any errors affecting bookings

• Provide high level of service to clients

• Make bookings and modify existing bookings

• Prepare offers & quotations, give advice and share knowledge/expertise about hotels, services, destinations

• Reply to e-mails, online chats and take phone calls to serve the requests of different agencies

• Compare and fish for best possible deals and Negotiate refunds

• cover evening shift 1-2 times every week (after the training period)

• coordinate issues with other departments in company (sales, tariff, packages, accounts)

Job Requirements

– Bachelor degree or higher

– Fluency of English & Armenian

– Work experience in travel industry will be a plus

– Work experience in Customer Support division will be a plus

– Detail-oriented & flexible

– Team player with good interpersonal and communication skills

– Successful at cooperating and coordinating with multiple teams and individuals

– Ability to excel in a fast-paced, dynamic environment


About us

Tripathon B2B is an Equal Opportunity Employer. Our slogan is “Our Promise Is A Promise”, this is the reputation we’ve built; it is not that we keep our promises only to our clients/partners: Our biggest promises are to our team members.

We are seeking to have a team of different backgrounds, cultures, and identities; our typical attitude will be to respect each other and learn from each other.

So if you are ready to respect others, learn and teach, then let’s expand together.


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